Request a Demo

Request a demo

Sr. Solutions Engineer

Details

TailorMed is a technology startup on a mission to make healthcare more accessible and affordable for U.S. patients. To solve such a complex challenge, it takes a village, or as we say at TailorMed, a network! We’ve built the nation’s largest network of providers, pharmacies, partners, and life sciences companies who have joined us in making treatment affordable for all patients across all medical conditions.

The TailorMed network is powered by a suite of advanced solutions designed to proactively identify patients who need help the most, match them to all available financial resources, and most importantly, make it easy for patients to utilize those resources. This is what we mean by “moving mountains for patients” and we’re ridiculously passionate about it.

As the Sr. Solutions Engineer you will be the technical owner of the sales cycle. You will work closely with our Sales Directors as the solution expert and will evaluate how TailorMed can address clients and prospects healthcare affordability needs; you will act as a trusted advisor to our prospective clients. 

The ideal candidate is passionate about creating actionable solution documentation and scopes of work to address specific prospect and client use cases. Execute all phases of the solution creation process, from client education / demonstration, requirements discovery, solution design and documentation, to scope of work / solution document creation. As a passionate technologist and customer advocate, you will connect the dots between the technical solution to business value for the customer.

The Solutions Engineer will report to TailorMed’s Chief Commercial Officer.

Responsibilities

 

  • Conduct client qualification and discovery calls with Sales Directors
  • Understand prospect motivations to buy the TailorMed product and how to best convey its value
  • Lead discovery with prospects to understand data, technical and use case needs
  • Create solution documentation (internal and external) to include use case, product, data and technical requirements 
  • Lead solution demonstrations with the appropriate preparation to include use case nuances which may vary on a prospect-by-prospect basis
  • Develop win strategies with the sales team to help acquire business and accelerate sales processes
  • Create impactful presentations and present in a dynamic, clear and engaging manner
  • Develop trust and confidence with prospective clients
  • Support the Commercial team with taking ownership of the solutioning process /  questions and own documentation to include RFP / RFI.
  • Deliver product feedback and new requirements based on your experiences in the field
  • Facilitate / document thorough discovery process and collaborate with the Implementation team for smooth client handovers advanced revenue recognition
  • Develop qualification criteria for new prospects that properly fit the TailorMed solution

Requirements

 

  • 5+ years experience in a similar role
  • Ability to evaluate and document new use cases to establish novel value propositions to a wide variety of healthcare verticals 
  • Knowledge of healthcare industry 
  • Strong understanding of cloud-based solutions, the use case(s) the support, with proven experience in selling Software as a Service (SaaS) solutions
  • Ability to analyze large datasets and translate them to a few actionable insights
  • Strong understanding of financial metrics and strong analytical skills 
  • Must be a self-starter comfortable working in a startup environment
  • Strong project management skills
  • Outstanding presentation skills to both technical and executive audiences
  • Well versed in managing technically challenging conversations and conveying expertise and value to build trusting, lasting relationships
  • Ability to work independently, while managing multiple accounts and projects simultaneously; you are able to juggle many tasks at the same time, while prioritizing and having a sense of urgency
  • Able to travel to clients for onsite visit

TailorMed is proud to be an equal opportunity employer. TailorMed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Apply for the position