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Ready to make an impact?

We’re on a journey to remove financial barriers to care for patients. Our employees are key to making this vision a reality.

TailorMed is united under one goal: To make healthcare more accessible and affordable for U.S. patients through financial assistance. To begin to solve such a monumental challenge, we have built a network of patients, providers, pharmacies, partners, and life science companies who are as dedicated to this goal as we are. Together, we are fulfilling our mission of moving mountains for patients.

TailorMed is seeking the best and brightest to join us in building solutions that have a direct, positive impact in patients' lives. You will be empowered to make decisions and take ownership of your work. You will work alongside talented, driven and passionate people. And there is a good chance you will do your best and most rewarding work here at TailorMed. We can't wait to work with you!

What We Do

U.S. healthcare costs are on the rise

58 million Americans say healthcare costs are a major financial burden for their family. When patients cannot afford care, the impact is felt throughout the care network. No one wins.

And we fight it with technology

Our platform helps our network participants proactively identify financially at-risk patients, intelligently match them with the best options from over 6,000 assistance programs and streamline enrollment and ongoing program management.

We’re moving mountains for patients

With a robust network and a comprehensive suite of solutions, TailorMed uncovers every available financial assistance opportunity to ensure any patient with any medical condition can afford the care they deserve.

Openings

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HR & Talent Acquisition Partner

US - New York City (Hybrid) · Full-time

About The Position

Join Us at TailorMed – Transforming Healthcare Affordability


At TailorMed, we’re on a mission to eliminate barriers across the entire medication journey - from affordability to access and adherence. As a pioneering force in healthcare, we’re building a new category that transforms how patients, providers, pharmacies, life sciences, and payers collaborate to ensure every patient receives the treatment they need without delay.


Our enterprise solution streamlines the full lifecycle of patient support programs, reducing the cost of care and driving better outcomes. With the nation's largest Affordability Network - deployed across 800+ hospitals, 1,300 clinics, and 650 pharmacies - we’re reshaping healthcare with innovative automation and industry-leading partnerships.


If you’re passionate about making healthcare more accessible and impactful, we’d love to have you on our team. Join us and help redefine what’s possible. Learn more at tailormed.co.



About the Role:

As the HR & Talent Acquisition Partner, you'll play a pivotal role in shaping the future of our U.S. team. This is more than just a hiring role — it's a strategic opportunity to influence culture, build high-performing teams, and champion initiatives that drive employee engagement and organizational growth. As part of a global HR team, you'll collaborate closely with leadership to design and implement talent strategies that support our mission and values, while ensuring an exceptional candidate and employee experience.


This is a hybrid role with the requirement of working out of our NYC office (Union Square) two to three days each week.

Responsibilities

  • Provide HR support for the US, acting as the first point of contact for employees and managers 
  • Act as a valuable cultural ambassador to a global organization and a global HR team
  • Develop and implement recruitment strategies to attract qualified candidates for various roles across the organization
  • Drive TailorMed’s end-to-end recruitment process across a multitude of functions in the company
  • Implement and utilize effective sourcing tools and advertising on social networks to attract candidates and promote TailorMed’s employer brand
  • Analyze recruiting metrics to share reports and recommendations with relevant stakeholders and executive leadership
  • Engage and educate managers to implement best recruitment practices 
  • Conduct in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preference
  • Coordinate the onboarding process for new hires, including orientation sessions, documentation, and training
  • Be the first line of response for employee questions relating to HR policies, communications, and initiatives, answer routine benefits questions
  • Generate HR reports and analyze data to identify trends and recommend improvements

Requirements

  • 5+ years of full-cycle talent acquisition experience with a SaaS/tech company; at least 3 years of experience with a digital health or health tech company is required
  • 3+ years of proven HR generalist experience
  • Ability to work from our NYC office 2-3 days each week 
  • Strong understanding of recruitment best practices and US employment laws
  • Strong interpersonal skills and ability to communicate clearly, both written and verbally
  • Outstanding customer focus to create an exceptional stakeholder and candidate experience, ability to build and maintain strong relationships
  • Strong organizational skills and the ability to manage multiple tasks and deadlines
  • Attention to detail and experience of delivering high quality service in a fast paced environment
  • Highly responsive, customer service-minded professional who works well in a global team environment

What We Offer

  • Competitive salary + equity
  • Premium medical, dental, and vision insurance plans, a wide range of voluntary and supplemental benefits, and 24/7 benefits access and support - all effective from your first day of work
  • 401(k) plan with a 4% employer match
  • Paid holidays, vacation, and sick leave
  • Six weeks of paid parental leave
  • Company-paid life insurance
  • New MacBook, plus all of the equipment and technology you’ll need to be successful in your role



TailorMed is proud to be an equal opportunity employer. TailorMed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


Due to the sensitive nature of the data that TailorMed handles, finalist candidates must complete a successful background and reference check.


At this time, TailorMed is unable to provide sponsorship for employment.  In order to be considered for employment, applicants must be currently legally authorized to work in the United States and not require future sponsorship in order to continue working in the United States.

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