August 18, 2023
August 2, 2023
June 25, 2023
May 11, 2023
April 13, 2023
March 16, 2023
February 9, 2023
February 8, 2023
January 30, 2023
January 9, 2023
December 23, 2022
December 22, 2022
December 20, 2022
December 20, 2022
December 20, 2022
December 19, 2022
December 19, 2022
December 14, 2022
December 12, 2022
December 7, 2022
November 1, 2022
October 19, 2022
October 14, 2022
October 6, 2022
October 5, 2022
September 21, 2022
May 25, 2022
April 13, 2022
March 30, 2022
January 25, 2022
January 25, 2022
December 29, 2021
December 9, 2021
November 29, 2021
November 29, 2021
November 22, 2021
November 22, 2021
November 8, 2021
October 27, 2021
September 29, 2021
September 8, 2021
August 12, 2021
July 14, 2021
June 7, 2021
May 26, 2021
May 19, 2021
April 21, 2021
April 15, 2021
January 21, 2021
Dec 16, 2020
November 2, 2020
Sept. 14 - 18
August 30, 2020
August 5, 2020
May 26, 2020
May 17, 2020
May 11, 2020
May 11, 2020
March 4-6, 2020
Jan. 31st-Feb 2nd, 2021
Oct 30-Nov 1, 2019
October 2-5, 2019
May 31-June 4, 2019
April 15, 2019
March 7, 2019
March 20-22, 2019
December 18, 2018
Table of contents:
1. What information we collect, why we collect it, and how it is used
2. How we protect and retain your Personal Information
3. How we share your Personal Information
4. Your privacy rights
5. Use by children
6. Interaction with third-party products
7. Analytic tools
8. Specific provisions applicable under California privacy law
9. Contact us
1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
(i) We Process the Following Personal Information:
a. Information You Provide Directly to Us. We collect Personal Information you provide directly to us, including Personal Information when you browse and make use of our website https://tailormed.co/ (“Website”), including, full name, business name & address, email address, phone number, employees information (including, without limitation, name, email address, phone number). When you communicate with TailorMed (via email, website or telephone), we collect the contents of those communications, as well as feedback, and/or answers to surveys or questionnaires that you may submit.
b. Information provided in the context of TailorMed Services. TailorMed may receive Personal Information in the context of providing its services to the Customers (including, without limitation, patients data, doctor details, patients’ health needs, insurance information), in such cases, please note that the Customer is the responsible party for of Personal Data. Please make sure that you contact the Customer for any inquiry.
c. Information from Other Sources. TailorMed may also obtain information (that in general will not contain Personal Data) about you from other sources, including private and publicly – or commercially – available information, and through third-party partners and service providers.
d. Automatic Data Collection. We may automatically collect certain information through your use of TailorMed Services, such as your Internet protocol (IP) address, cookie identifiers and other device identifiers that are automatically assigned to your device, browser type and language, geo-location information, hardware type, operating system, internet service provider and other information about actions taken through the use of TailorMed Services.
(ii) We Process Personal Information for the following purposes:
a. To provide you with TailorMed Services. TailorMed will use your Personal Data to provide TailorMed Services, including: (i) process your request; (ii) share your Personal Information with some of our partners and and/or third party insurance companies ; (iii) communicate with you about the options that you may have for the requested insurance; (iv) fulfill any orders for services or products made by you; (v) track requests sent by you; (vi) provide you with information about our products or services or the products and services we offer jointly with or on behalf of other organizations; and (vii) to personalize your experience with TailorMed Services.
b. For Administrative Purposes. TailorMed may use your Personal Data (i) to respond to your questions, comments, and other requests for Customer support, or information, including information about potential or future services; (ii) to provide you with TailorMed Services; (iii) for internal quality control purposes; (iv) to establish a business relationship; (v) for testing, research, analysis, and product development, including to develop and improve our Website, and in connection with providing and maintaining our products, and services; and (vi) to generally administer TailorMed Services.
c. To Market TailorMed Services. TailorMed may use Personal Information to market TailorMed Services. Such use includes (i) notifying you about offers and services that may be of interest to you that we offer and/or that we offer jointly with or on behalf of other organizations; (ii) tailoring content, advertisements, and offers for you, including, targeting and re-targeting practices; (iii) conducting market research; (iv) developing and marketing new products and services, and to measure interest in TailorMed Services; (v) other purposes disclosed at the time you provide Personal Information; and (vi) as you otherwise consent.
d. Security purposes. Some of the aforementioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims.
e. De-identified and Aggregated Information Use. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it for internal and external purposes, including, without limitation, to improve the services and for research purposes. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
Finally, please note that some of the aforementioned Personal Data will be used for detecting, taking steps to prevent, and prosecuting fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your personal data. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
2. HOW WE PROTECT AND RETAIN YOUR INFORMATION
2.1 Security. We have implemented appropriate technical, organizational and security measures designed to protect your Personal Information. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
2.2 Retention of your Personal Information. Your Personal Data will be stored until we delete the record and we proactively delete it or you send a valid deletion request, please note that in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Information or dealings.
3. HOW WE SHARE YOUR PERSONAL INFORMATION
In addition to the recipients described above, we may share your personal data as follows:
3.1 The Personal Information TailorMed gathers is shared within our affiliated companies and partners.
3.2 We may use third-party service providers to process your Personal Data for the purposes outlined above, including, without limitation:
– 3.2.1 With cloud service providers for hosting purposes;
– 3.2.2 With word press service providers in order to help us manage our Website;
– 3.2.3 With email providers, marketing, CRM and other similar tool providers; and
– 3.2.4 With analytic companies, in order to help us understand and analyze data we collect (which may include Personal Data) in accordance with this policy.
3.3 To the extent necessary, with regulators, courts, banks or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order, as well as for internal compliance procedures.
3.4 If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your personal data to such third party (whether actual or potential) in connection with the foregoing events. In the event that we are acquired by, or merged with, a third-party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your personal data in connection with the foregoing events.
3.5 Where you have provided your consent to us for sharing or transferring your Personal Data.
4. YOUR PRIVACY RIGHTS
4.1 Rights. You can exercise your rights by contacting us at [email protected]. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
5. USE BY CHILDREN
We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Information from, and/or about children under the age of 18. If you are under the age of 18, do not provide any Personal Information to us without involvement of a parent or a guardian. In the event that we become aware that you provide Personal Information in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at [email protected].
6. INTERACTION WITH THIRD-PARTY PRODUCTS
We enable you to interact with third-party websites, mobile software applications and products or services that are not owned or controlled by us (each, a “Third-Party Service”). We are not responsible for the privacy practices or the content of such Third-Party Services. Please be aware that Third-Party Services can collect Personal information from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third-Party Service.
7. ANALYTIC TOOLS
We use the following analytic tools, including, without limitation:
We reserve the right to remove or add new analytic tools.
8. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW
8.1 California Privacy Rights. California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected]. Please note that we are only required to respond to one request per customer each year.
8.2 Our California Do Not Track Notice (Shine the Light). Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at [email protected].