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Ready to make an impact?

We’re on a journey to remove financial barriers to care for patients. Our employees are key to making this vision a reality.

TailorMed is united under one goal: To make healthcare more accessible and affordable for U.S. patients through financial assistance. To begin to solve such a monumental challenge, we have built a network of patients, providers, pharmacies, partners, and life science companies who are as dedicated to this goal as we are. Together, we are fulfilling our mission of moving mountains for patients.

TailorMed is seeking the best and brightest to join us in building solutions that have a direct, positive impact in patients' lives. You will be empowered to make decisions and take ownership of your work. You will work alongside talented, driven and passionate people. And there is a good chance you will do your best and most rewarding work here at TailorMed. We can't wait to work with you!

What We Do

U.S. healthcare costs are on the rise

58 million Americans say healthcare costs are a major financial burden for their family. When patients cannot afford care, the impact is felt throughout the care network. No one wins.

And we fight it with technology

Our platform helps our network participants proactively identify financially at-risk patients, intelligently match them with the best options from over 6,000 assistance programs and streamline enrollment and ongoing program management.

We’re moving mountains for patients

With a robust network and a comprehensive suite of solutions, TailorMed uncovers every available financial assistance opportunity to ensure any patient with any medical condition can afford the care they deserve.

Openings

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Solutions Product Manager (Pre Sales)

US - New York City (Hybrid) · Full-time

About The Position

TailorMed is a technology startup on a mission to make healthcare more accessible and affordable for U.S. patients. To solve such a complex challenge, it takes a village, or as we say at TailorMed, a network! We’ve built the nation’s largest network of providers, pharmacies, partners, and life sciences companies who have joined us in making treatment affordable for all patients across all medical conditions.


The TailorMed network is powered by a suite of advanced solutions designed to proactively identify patients who need help the most, match them to all available financial resources, and most importantly, make it easy for patients to utilize those resources.


This is what we mean by “moving mountains for patients” and we’re ridiculously passionate about it.



As a Solutions Product Manager - Pre-Sales, you will be an individual contributor and play a critical role in driving our company's growth by partnering with the sales team to understand customer needs, design tailored solutions, and effectively communicate the value proposition of our products and services to customers. You will be responsible for interviewing customers, conducting product demos, architecting the right solution for each customer, crafting proposals and Statements of Work (SOWs), and responding to Request for Proposals (RFPs). Your expertise will be essential in ensuring our products align with both customer requirements and company capabilities and contribute to our overall sales success and company strategy.

Responsibilities

  • Sales Support: Collaborate closely with the sales team, providing them with technical insights and guidance to advance sales opportunities throughout the pre-sales process.
  • Solution Architecture and Design: Work with customers to understand their business drivers, requirements, and challenges, architect solutions that address their unique business problems.
  • Product Demos: Conduct engaging and informative product demonstrations to customers, showcasing how our solutions meet their specific needs and deliver value.
  • Proposal and SOW Creation: Develop detailed proposals and Statements of Work (SOWs) that outline project scope, objectives, deliverables, timelines, and pricing, ensuring alignment with customer expectations and company capabilities.
  • RFP Responses: Prepare thorough and compelling responses to Request for Proposals (RFPs), addressing technical and business requirements to position our solutions as the best choice for the customer.
  • Customer Engagement: Build and maintain strong relationships with customers, acting as a trusted advisor throughout their decision-making process.
  • Market Research: Stay informed about industry trends, competitive products, and emerging technologies to provide valuable insights and guidance to the product development team.

Requirements

  • Bachelor's degree in a related field (e.g., Computer Science, Business, Engineering), or equivalent experience. MBA or relevant certifications (e.g., PMP, PMI-PBA) a plus.
  • In-depth understanding of the healthcare ecosystem and of cloud-based healthcare solutions.
  • 3-5 years of proven experience in pre-sales or solutions product management of a software solution focused on the financial aspect of medication.
  • Strong technical background with the ability to understand and communicate complex technical concepts to both technical and non-technical stakeholders.
  • Exceptional communication and presentation skills, both written and verbal.
  • Ability to collaborate effectively with cross-functional teams, including sales, engineering, and marketing.
  • Excellent problem-solving skills, with the ability to think creatively to design innovative solutions.
  • Knowledge of project management methodologies and best practices is a plus.

What We Offer

  • Competitive salary + equity
  • Premium medical, dental, and vision insurance plans, a wide range of voluntary and supplemental benefits, and 24/7 benefits access and support - all effective from your first day of work
  • 401(k) plan with a 4% employer match
  • Paid holidays, vacation, and sick leave
  • Six weeks of paid parental leave
  • Company-paid life insurance
  • New MacBook, plus all of the equipment and technology you’ll need to be successful in your role
  • The opportunity to help shape the future of healthcare


TailorMed is proud to be an equal opportunity employer. TailorMed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


Due to the sensitive nature of the data that TailorMed handles, finalist candidates must complete a successful background and reference check.


At this time, TailorMed is unable to provide sponsorship for employment.  In order to be considered for employment, applicants must be currently legally authorized to work in the United States and not require future sponsorship in order to continue working in the United States.

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