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Ready to make an impact?

We’re on a journey to remove financial barriers to care for patients. Our employees are key to making this vision a reality.

TailorMed is united under one goal: To make healthcare more accessible and affordable for U.S. patients through financial assistance. To begin to solve such a monumental challenge, we have built a network of patients, providers, pharmacies, partners, and life science companies who are as dedicated to this goal as we are. Together, we are fulfilling our mission of moving mountains for patients.

TailorMed is seeking the best and brightest to join us in building solutions that have a direct, positive impact in patients' lives. You will be empowered to make decisions and take ownership of your work. You will work alongside talented, driven and passionate people. And there is a good chance you will do your best and most rewarding work here at TailorMed. We can't wait to work with you!

What We Do

U.S. healthcare costs are on the rise

58 million Americans say healthcare costs are a major financial burden for their family. When patients cannot afford care, the impact is felt throughout the care network. No one wins.

And we fight it with technology

Our platform helps our network participants proactively identify financially at-risk patients, intelligently match them with the best options from over 6,000 assistance programs and streamline enrollment and ongoing program management.

We’re moving mountains for patients

With a robust network and a comprehensive suite of solutions, TailorMed uncovers every available financial assistance opportunity to ensure any patient with any medical condition can afford the care they deserve.

Openings

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EA and Office Manager

US - New York City (Hybrid)

About The Position

Join Us at TailorMed – Transforming Healthcare Affordability

At TailorMed, we’re on a mission to eliminate barriers across the entire medication journey—from affordability to access and adherence. As a pioneering force in healthcare, we’re building a new category that transforms how patients, providers, pharmacies, life sciences, and payers collaborate to ensure every patient receives the treatment they need without delay.

Our enterprise solution streamlines the full lifecycle of patient support programs, reducing the cost of care and driving better outcomes. With the nation's largest Affordability Network—deployed across 800+ hospitals, 1,300 clinics, and 650 pharmacies—we’re reshaping healthcare with innovative automation and industry-leading partnerships.

If you’re passionate about making healthcare more accessible and impactful, we’d love to have you on our team. 


We are looking for a highly organized, resourceful, and proactive Executive Assistant & Office Manager to support the CEO and help keep our NY office running smoothly. This is a pivotal role for someone who thrives in a fast-paced, ever-changing environment, can juggle multiple priorities without missing a detail, and has the interpersonal skills to work seamlessly across all levels of the company.

In this role, you will own a complex and demanding calendar, manage competing priorities with precision, and anticipate needs before they arise. At the same time, you will help maintain an efficient, engaging, and welcoming office environment, supporting the broader team and contributing to our company culture.

Responsibilities

Key responsibilities

Executive support to the CEO

· Manage the CEO’s calendar, including internal and external meetings, travel, and priorities.

· Proactively track and follow up on action items, meeting prep, and communication.

· Coordinate logistics for board meetings, investor calls, and executive offsites.

· Handle confidential information with discretion and professionalism.

· Serve as a point of contact between the CEO and internal/external stakeholders.

·    Provide personal assistance support as needed, such as managing personal scheduling, travel, and occasional errands to enable the CEO to focus on strategic priorities.


Office and operations management

· Ensure smooth day-to-day operations of the office (facilities, supplies, vendors, etc.).

· Act as the go-to person for onsite logistics, visitors, and workspace organization.

· Own relationships with service providers (e.g., IT, cleaning, food delivery).

· Support coordination of onsite meetings.

· Work with the HR team to execute team building activities and internal celebrations.


Requirements

Requirements

 

· 5+ years of experience in executive support and office management.

· Exceptional organizational and multitasking skills.

· High discretion and a proactive mindset.

· Strong interpersonal and people skills—able to build relationships across all levels, create a positive atmosphere, and communicate with clarity.

· Strong written and verbal communication skills.

· Comfortable working in a fast-paced, dynamic environment with shifting priorities.

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