Request a Demo

Request a demo

Financial Assistance Program Maturity Assessment

 

Optimizing your healthcare organization's financial assistance program starts with taking a clear-eyed, expertly guided look at how mature it is. Understanding the stages of maturity can help you assess where your program stands—and where it needs to go. This assessment is designed to help you accurately gauge your program's status. After completing our brief survey below, you'll receive an instant snapshot with recommendations and a link to book a complementary consultation with one of our expert financial navigators for further enhancement.

Please Indicate all service lines supported by financial navigation today: (click all that apply)
Does your organization have a business strategy for enterprise-wide financial navigation?
What was the biggest reason your organization started a financial navigation program?
Is your financial navigation program managed centrally across your organization or at the site level?
Does your financial navigation strategy align with the overall business plan/objectives?
How many financial navigators does your organization have employed?
Does your staff have financial navigation experience?
Has your organization established a financial navigation Center of Excellence (COE)?
What method does your organization currently utilize to manage financial navigation?
Are your financial navigation processes documented and standardized?
If your organization has a financial navigation program, how many departments utilize the service?
Of the patients your organization saw last year, what percentage met with a member of your financial navigation team?
Do you currently track the financial impact the financial assistance program has on your organization?