Good news for Medicare patients: This year, the $2,000 annual cap on out-of-pocket prescription drug costs under Part D took effect. For many older adults with chronic conditions, this means greater affordability and peace of mind.

But for providers—especially in hospital outpatient infusion centers, specialty clinics, and home infusion settings—this shift brings new questions around affordability, access, and adherence.

Read on to learn what this change means, why financial navigation remains critical, and how to support patients through this transition.

What Does the Cap Mean for Patients?

For millions of Medicare beneficiaries, this new cap brings meaningful changes. Here’s what patients can expect:

  • Financial relief: The cap significantly reduces annual out-of-pocket costs, making high-cost medications more affordable. Once a patient reaches the $2,000 threshold, Medicare covers the remaining drug costs for the year.
  • Monthly payment option: Patients can now opt into a Medicare-sponsored ‘smoothing’ program, which allows them to spread their $2,000 maximum expense over the year instead of paying it in lump sums.

What Does the Cap Mean for Providers?

As the cap brings financial relief to patients, it also presents new considerations for providers:

  • Treatment adherence: The cap could improve adherence to Part D medications, potentially reducing disease progression and influencing treatment decisions across infusion and specialty drug settings.
  • Revenue cycle management: While patients may experience relief on Part D drug costs, providers must still navigate reimbursement challenges for Part B drugs and infusion services. 
  • Utilization trends: Due to cost considerations, some patients may opt for self-administered treatments (under Part D) instead of in-clinic infusions (under Part B), affecting infusion center patient volumes.

Why Financial Navigation Remains Essential

While the financial burden for Part D medications has lessened, financial navigation is still crucial. Here’s why:

  • $2,000 may still cause financial toxicity. The cap provides relief, yet prescription drug costs are still a significant burden for many patients—especially those on fixed incomes.
  • Part B financial challenges persist. The cap applies only to Part D drugs, meaning medications covered under Medicare Part B, such as those administered in hospital outpatient infusion centers, specialty infusion clinics, and home infusion settings, are not included. Patients receiving Part B medications still face a 20% coinsurance unless they have Medigap, Medicare Advantage, or another form of supplemental coverage. This means many patients will still need financial assistance for these therapies.
  • Lower copay foundation grants. With a lower cost burden, fewer patients will rely on manufacturer assistance programs, but copay foundations may still be necessary for those with additional financial constraints. Due to the Part D cap, some copay foundations have lowered their grant amounts, leading to increased financial navigation needs for patients requiring Part B treatments.
  • Insurance optimization is still necessary. While the cap helps Part D patients, many still need help choosing the right plan and understanding their supplemental insurance options. They may also need guidance on Medicare smoothing programs and long-term affordability planning.
  • Navigation leads to better treatment outcomes and financial health. Ensuring patients can access and afford necessary treatments improves adherence, reduces drop-off rates, and protects provider reimbursement for both Part B and Part D treatments.

Supporting Patients During Times of Change

Providers will play a crucial role in helping patients navigate these changes. Here are some important steps to guide patients through this transition:

  1. Adjust financial navigation workflows. Providers may need to update financial assistance workflows to focus more on Part B drug costs and broader insurance navigation.
  2. Train staff to educate patients. Providers should ensure financial navigators have the knowledge to explain how the cap works, including eligibility and the potential for monthly payments. Develop educational materials to distribute during patient visits.
  3. Assess coverage needs. Navigators should assess both Part D and Part B assistance needs, especially for infusion therapy patients. Proactive workflows should include reviewing patients’ plans annually and helping them enroll in payment smoothing programs. 
  4. Identify remaining gaps. Navigators should also be prepared to help limited-income patients find additional support through programs like Extra Help or state-based assistance. 
  5. Monitor medication adherence. Reduced financial barriers should improve adherence, but ongoing cost concerns may still arise. Monitor how utilization patterns shift for infusion and specialty medications across settings.
  6. Stay informed. Continue to monitor policy updates that may affect financial assistance and drug pricing.

Navigating the Future of Patient Care

As the Medicare Part D cap brings much-needed relief to patients, it raises new questions. Staying proactive and informed about these changes will be key to ensuring patients continue to receive the care they need. By adapting workflows and prioritizing financial navigation, providers can help improve both patient access and financial performance in our evolving healthcare landscape.