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B2C Product Manager

Details

TailorMed is a well-funded startup that has an innovative and first-class product in the world of Health Care. The company was founded to help patients tackle the financial challenges of care delivery. We developed a unique and sophisticated platform that automatically identifies alternative funding opportunities that help patients afford their care, and increase hospital revenues.

TailorMed has been named one of 5 Health-Tech Startups to Watch in 2021

As a B2C Product Manager at TailorMed, you will lead the “patient facing” part of the TailorMed platform. You will have a deep understanding of the patients’ need to support their journey in finding financial assistance. You should have a deep technical understanding, excellent analytical skills, strong business acumen, the ability to define a visionary product and work in a fast-moving, startup environment.

Responsibilities

  • Manage the product development scope, timeline, and functional progress for the patient facing product/area within the company.
  • Define customer needs and product requirements with corresponding business justification – focus on creating the optimal user journey and user experience that will lead to maximizing the product’s capabilities
  • Facilitate development processes across several internal interfaces
  • Generate and maintain accurate and up-to-date documentation for both internal and external stakeholders
  • Lead and facilitate product design discussions (inbound and outbound)

Requirements

  • 3+ years of experience in managing B2C products
  • Proven experience in customer-facing positions – focusing on creating a user journey, defining KPIs, and monitoring
  • Outstanding analytical skills
  • Excellent communication and presentation skills
  • Feel comfortable working in a fast-paced, time-sensitive environment
  • Ability to manage multiple complex projects with competing deadlines
  • Proven track record starting new initiatives and leading them to success – an advantage
  • Experience working in a healthcare-focused organization – an advantage
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